Dear Mr Law
Case No: 212133585 - Law v Virgin Mobile
Further to our recent correspondence we have received confirmation from the company that they are settling this claim in full.
The adjudicator has no power to award any more than what the customer claims on the application form. Accordingly, the Company has 28 days to comply with the settlement. Should the Company not comply with the settlement please contact CISAS.
However, please be advised that we will not be able to investigate against the Company before the 28 day period has passed, ie on or before 01/11/2013.
Should we not hear from you after this period, we will assume you are happy with the resolution and will close our files accordingly.
For anyone interested...